Returns & Refunds

At Valor Hangar, we want you to be satisfied with your purchase. If there is an issue with your order, please contact us so we can review your case and assist you.

Returns

Because our products are fulfilled by third-party suppliers, return procedures may vary depending on the product and destination.

If you would like to request a return, please contact us before sending any product back. Do not return an item without receiving instructions from our support team.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible.

To help us resolve the issue, please provide:

Your order number.
A description of the problem.
Clear photographs or videos showing the product and, when applicable, the packaging.

We will review the information and determine the appropriate solution, which may include a replacement or refund.

Refunds

If your refund is approved, the refund will be issued to the original payment method used for the purchase.

The time required for the refund to appear in your account may depend on your payment provider or financial institution.

Non-Returnable Items

Certain products may not be eligible for return due to their nature, condition, or supplier policies.

Products that have been used, damaged after delivery, altered, or otherwise not returned in their original condition may not qualify for a refund.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible after placing it.

Once an order has been processed or shipped by our fulfillment partner, cancellation may no longer be possible.

Lost or Delayed Packages

If your package is delayed or appears to be lost during transit, please contact us. We will review the tracking information and work with the relevant shipping provider or supplier to determine the appropriate next steps.

If you have any questions regarding returns or refunds, please contact us through our Contact page and include your order number whenever possible.